FAQ for Parents

Q. How long does it take to get the prizes?

A. The participation prizes are sent with your school’s materials to start your program and distributed the day your student returns their participation code. Prizes earned for reaching the $2,000.00 Donation goal will be shipped at the end of the program cycle.

Q. What is the turn-around time on products ordered by those supporting our school?

A. Orders from the Family Bookstore usually ship within 2 weeks. Magazines are different for every publisher but most start within 8 weeks...those that publish less frequently may take longer.

Q. How many emails do I have to send for my student to earn a participation prize?

A. The program is designed for the student to earn the participation prize when they have sent at least 6 emails. Additional prizes may be earned when more emails are sent.

Q. How do I stop getting emails promoting our Book Rewards program?

A. Simply click on the UNSUBSCRIBE link that is displayed on the next email you receive.